The Endangered Customer: 8 Steps to Guarantee Repeat Business by Richard R. Shapiro

The Endangered Customer: 8 Steps to Guarantee Repeat Business by Richard R. Shapiro

Author:Richard R. Shapiro
Language: eng
Format: mobi
ISBN: 9780998003023
Publisher: The Center for Client Retention
Published: 2016-02-10T14:00:00+00:00


Treat your employees as you would your best customers and make them feel valued. Compensate them fairly. Provide them with the utmost respect. Ensure that company employees have the most prolific LinkedIn profiles based on their robust experience. This might make them prey for your competitors. But, as Hoffman would suggest, your staff will appreciate how you have taught and coached them over the years and will think more than twice about leaving an environment where their contributions have been welcomed.



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